Privacy Policy

Privacy Policy Effective Date: 19th October 2024

Plot Pixie Productions (“we”, “us”, or “our”) operates the website plotpixieproductions.com (“Website”). This Privacy Policy describes how we collect, use, and protect personal information from our users and clients under Indian laws and in compliance with the General Data Protection Regulation (GDPR) for our international clients.

1. Introduction

We are committed to protecting the privacy of our website users and clients. This Privacy Policy explains the information we collect, how we use it, how we share it, and the rights you have regarding your data.

You agree to the terms outlined in this policy by using our services and accessing the Website. If you disagree, please discontinue the use of our Website.

2. Information We Collect

We collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Business Information: Company name, industry, and other details related to branding, digital marketing, and consultation services.
• Website Usage Information: IP addresses, browser type, device details, and browsing behavior.
• Payment Information: When applicable, payment details for our services (processed by third-party payment providers).

We collect personal data through the following means:

• Forms on our Website (for consultation and inquiries)
• Email interactions with us (including contact details you provide)
• Cookies and tracking tools used on our Website

3. How We Use Your Information

We use your personal information to:

• Provide and manage our services, including branding, digital marketing, and consultation services.
• Communicate with you, including responding to inquiries and sending promotional offers (with consent).
• Improve our Website and services, analyze usage patterns, and enhance customer experience.
• Process transactions and issue invoices.
• Comply with legal obligations and protect against fraud or unauthorized activities.

4. Legal Basis for Processing Personal Data

We process personal data under the following legal bases:

• Consent: Where you have given explicit consent (e.g., subscribing to our newsletter).
• Contractual Necessity: To provide the services you have requested.
• Legitimate Interests: To improve our services and enhance user experience.
• Legal Obligations: To comply with applicable laws and regulations.

5. How We Share Your Information

We will not share or sell your data with third parties except under the following circumstances:

• With trusted service providers (such as payment processors, and marketing platforms) who assist us in operating our business.
• When required by law or to protect our legal rights or comply with legal obligations.
• If we undergo a business transition such as a merger, acquisition, or sale of assets, your data may be transferred.

6. International Data Transfers

As an Indian-based business, we may transfer and store your personal data outside the European Economic Area (EEA). We ensure that appropriate safeguards, such as Standard Contractual Clauses or equivalent, are in place when transferring data internationally to comply with GDPR standards.

7. Data Retention

We retain personal data for as long as necessary to provide the services requested, meet legal obligations, or resolve disputes. You may request deletion of your data at any time unless legal obligations require its retention.

8. Your Rights (Under GDPR and Indian Law)

You have the following rights regarding your data:

• Right to Access: You can request a copy of your data that we hold.
• Right to Rectification: You can ask us to correct or update any incorrect or outdated information.
• Right to Erasure: You can request deletion of your data unless we are required by law to retain it.
• Right to Object: You can object to the processing of your data based on our legitimate interests or for marketing purposes.
• Right to Data Portability: You can request your data in a structured, machine-readable format.
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw your consent at any time.

To exercise any of these rights, contact us at mayamiaproductions@gmail.com. We will respond within one month, as required by GDPR.

9. Security Measures

We use appropriate technical and organizational measures to ensure the protection of your personal data from unauthorized access, disclosure, or loss. Despite our best efforts, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

10. Cookies and Tracking

Our Website uses cookies and other tracking technologies to enhance user experience, analyze traffic, and provide personalized content. You can control or disable cookies via your browser settings. Please note that disabling cookies may affect the functionality of our Website.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites before providing any personal data.

12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we learn that we have collected such data, we will delete it promptly.

13. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our data processing practices. Any updates will be posted on this page with the effective date at the top.

14. Contact Us

For any questions or concerns regarding this Privacy Policy or how we handle your personal data, you can contact us at:

Plot Pixie Productions
B9 Riviera Apartments, Lane -G, 402 South Main Road, Koregaon Park, Pune-411001, Maharashtra, India
Email: mayamiaproductions@gmail.com